Support
Need help? Call or text me.
If the booking calendar won’t load, a payment didn’t go through, or you have a question about a charge, reach me directly. You’ll get me, not a help desk.
The fastest way to reach me, especially if the calendar isn’t working.
Call meCommon questions
The booking calendar isn’t working.
Call or text me at (737) 239-8330 and we’ll pick a time together. You can also use the request form in the Book a meeting section of the homepage; it shows up on its own whenever the calendar can’t load. Either way, I’ll send you times and a secure Stripe payment link.
I have a question about a charge.
Email andy@andybedell.com with the name and email you booked with and the date of the charge. Payments are processed by Stripe, so I can look up any payment quickly. Please contact me before you dispute a charge with your bank; if something went wrong, I’ll make it right.
I need to reschedule or cancel.
Let me know at least 24 hours before your meeting (reply to your confirmation email, or call, text or email me) and I’ll move it or refund you in full. The details are in the Terms of Service.
How do refunds work?
Refunds go back to the card you paid with, through Stripe. Most banks show them within 5 to 10 business days.
I didn’t get my calendar invite or Meet link.
Your invite comes from Google Calendar once your payment clears, so check your spam or promotions folder first. Still nothing? Call, text or email me and I’ll resend it right away.
I need a receipt.
Email me and I’ll send one, with your company’s name and details on it if you need them.
Booking a meeting means you agree to the Terms of Service. How your information is handled is in the Privacy Notice.